Why can't I find an item at the store that BrickSeek says is in stock?

BrickSeek gets its inventory information directly from the retailer; we only report back what the retailer is reporting to us. Inventory information provided to you via our Inventory Checkers is live and real-time. We do not change or alter this information in any way.

There are many reasons an item cannot be found, even though the retailer's system says that it should be there. Many of the deals you see on BrickSeek are clearance items and may have been moved from their original spot on the store shelf. They could be in a dedicated clearance aisle or on an end cap. If it is an electronics item, it could be locked in one of the cages.

The item may have been damaged and is not sellable but still being reported as present inventory. The item could have been stolen from the store. The item could have been misplaced somewhere else in the store by another customer. The item could be in a back storage room, hidden under a mountain of boxes. You can always kindly ask a store employee to scan the item barcode (BrickSeek provides you with the barcode on every Inventory Checker page!) with their handheld scanner to see if it provides them with a bin location for that item in the back room.